Frequently Asked Questions
Q: I already have a Website do I still need this?
A: That really depends on whether your website currently gets found by your potential customers or not.
If your site is nowhere to be found on Google unless someone types in your company name, then the Webedee service will
greatly increase your exposure on the internet and should lead to more calls and visits to your website.
If your site is sitting proudly at the top of Google for your chosen search terms, obviously the benefits of using Webedee
would be considerably smaller, though adding additional references to your business on the front page and pushing your
competitors on to the second page is an advantage not to be overlooked.
Q: Will using Webedee help my existing website to rank better?
A: In most cases, yes. If your site isn't listed because it has suffered a penalty from Google, hosted in a "bad neighbourhood" or just simply hasn't
been developed with search engine optimisation in mind, then you won't notice any difference until the penalty is lifted or you change hosting providers,
or re-develop your site.
Also, obviously we can't do too much to help a site that we can't make physical changes to, but the increase in activity and inbound
links should see an improvement in your overall ranking.
Q: How long does it take to start seeing results?
A: Once the video is finished and we start posting it on the relevant video hosting sites, we would hope to see results popping up on the
first couple of pages within 2 weeks. Typically over this period these may disappear and reappear several times, but with our
continued promotion you should see consistent results within a month.
Q: What Guarantees do you give? We want to be top of Google and we want lots of listings and pictures on the front page.
A: Though these kind of results are possible and indeed very likely in most cases, it is impossible to guarantee anything anyone who does be wary of.
Results entirely depend on the time and money your competitors are spending on their own internet marketing efforts. If you have 10 competitors each spending
spending a fortune on Search Engine Optimisation (SEO) our results will be detrimentally effected. Fortunately this hugely unlikely in most markets
but it prevents us offering kind of official guarantee.
Equally, Google continually updates their algorithm in their efforts to provide the best possible experience for searchers.
This means that the manner in which results are displayed (ie including thumbnail images) and the sites that they perceive as useful/relevant
can change on a daily basis. However you can rest assured that our many years of experience with SEO will ensure that we adapt to these changes
and continue to promote your business in a Search Engine friendly manner.
Q: Why do you only represent one business in each category/town? Every other directory represents lots of businesses - making much more money
and giving people more choice when they are searching.
A: Technically Webedee is not a directory. We don't expect people to come to our website to search for local businesses.
With all the money Yell.com and Thomsonlocal.com spend on branding and advertising, their total combined monthly searches come to
less than 10% of Google's. Our goal is to promote your business not ours.
The reason we only represent one business per category/town is simply because we believe Webedee gives your business a competitive advantage
over your rivals. Selling them the same solution would simply be unethical.
Q: I've received a letter saying you've reserved me a slot on your system - I didn't order this and I don't want it!
A: Relax! You are under absolutely no obligation to buy anything.
The reason we 'reserved' the slot is quite simply to prevent us wasting your time by offering you a service and selling it to someone else in
the mean time.
Q: The slot I want is 'reserved' - Does this mean I can't use your service?
A: Not at all. Periodically we will be offering our services to selected businesses by mail. We will reserve the slot for them for 2 weeks
to avoid any confusion. However we are not arrogant enough to assume everybody will want our service so we have provided the facility
for you to enter your email address to be notified when the slot becomes available. Also if your business services aren't just 100% in one area check
for an available area nearby.
Q: I can't find an appropriate category for my business. Are you going to add any more categories?
A: Absolutely. If you wish to suggest a category and search terms (the words people enter in to Google when searching for your type of business)
you can do that here. Assuming the search terms are not in direct competition with another category we will consider adding the category.
Q: You only seem to offer the service for the larger towns, why is this?
A: Quite simply this was a 'value for money' decision. Towns and villages with smaller populations would generally have a smaller number of searches,
(with the possible exception of tourist destinations) so you would not be receiving as many views per £ as you would for the larger towns.
If you specifically want to target a small town/village we'd be happy to discuss it.
Q: Your price list states that each additional area is an extra £350, isn't that a bit steep?
A: Each additional area that we promote your business in is as much work for us as the first. In addition because of our one business per category/town
policy offering huge discounts on additional areas simply isn't practical.
Q: What sort of payment terms do you offer?
A: During our launch phase we are offering the video production free as part of the service. While this continues we are unable to offer any kind of
extended terms on the initial upfront annual subscription. If you order additional categories/areas your account manager will be happy to discuss a staged payment
agreement for the balance.
Q: OK I've placed my order - now what?
A: Once you have purchased a category and location, you will be passed through to a members area. Here you will find details on your slot (webpage) you have purchased,
and will be able to enter in all the details you want to appear on it. Also in this area there will be guidelines on what sort of photos work best for us to make
your promotional video looking as professional as possible, an area where you can give us your preferences on how you would prefer the video to play and the ability
to upload your photos into our system. You will also after a few weeks receive an address verification from google which you will need to email us, so we can start marketing
you in the local listings.
Q: I like the promotional video but i would like a more professional video made?
A: No problem at all, if you have your own video we are happy to market it and add to your page, or if you would like a custom professional sales video made
and haven't got your own videogapher we can put you in touch with one of our selectioned team depending on your requirements.
Q: I don't like the promotional video
A: We aim to make as professional video as possible using your photos and guidelines, however this is a promotional free video during our launch period. So unless we have
made a glaring error unfortunately you will be charged for any further videos you require.
Q: What's the catch? £500 for my own webpage, custom sales video, search engine listings, google local listing, the only business in that category in that area. Compared to
other services out there it all sounds to good to be true.
A: There isn't one. This is our introductory launch price, but our model is simply to give our customers unbelievable value for money and potentially save them £1000's on other forms of paid listings
and advertising. So infact it will become a case of can't afford not to advertise with us.
